Litefoot Blog

Industry related events and inspirations from the Chattanooga-based IT service / management company.

Not that long ago…

It doesn’t seem that long ago that I was in my 20s, working for a local municipality in their newly established PC network department. For years, we worked to transfer all functions from the mainframe to the PC network. There was constant animosity from employees who...

A Higher Standard

Owning a small business is, to say the least, interesting. Being in the technology industry, with its constantly changing versions, product functions, new technologies, mergers, and anything else you can imagine, makes it a constant grind to keep up. The industry has...

Happy New Year

Happy New Year from the Team at Litefoot Technology!
Rock the Row

Rock the Row

Why We Row: Through Rock the Row, we’re changing the way people face Iife after cancer! Every year thousands of people live beyond their cancer diagnosis. But instead of being met with a plan to move forward, they are left feeling confused, lost and lonely. While...

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Saying Goodbye

Saying Goodbye

Life is full of change. "Change" is the only real constant we face. As our business has grown, employees have come and gone. As a business owner, I'm concerned about the bottom line but I'm more concerned about the individual. Daily, I repeat my priorities to myself:...

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The Daily Security Scare

The Daily Security Scare

We live in a world full of bad news, it’s overwhelming. The 24 hour news cycle has created a perceived reality that something bad will happen at any moment. The truth is, it has always been this way and we are not in charge of everything. My mother always told me to...

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Prevent the Unthinkable

Prevent the Unthinkable

Your information security is of the utmost importance. With all the solutions out there, it’s a challenge to insure your company is in good shape. The truth is: there are so many offerings and companies pushing them, you personally need to have a 5,000 foot view of...

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Developing a Service Mentality

Developing a Service Mentality

As a business owner, important decisions are always on the horizon. There is no way you can know everythingand make accurate decisions, every time. At best, you're taking an educated guess on decisions that aren't inyour wheel-house. I see small businesses fail every...

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Who Hates Auto Attendant?

Who Hates Auto Attendant?

The truth is: most people do not like “Auto Attendants”, when calling a company.  Customer service has become somewhat of a lost art over the past few decades as we have become more reliant on technology. Technology has allowed us to make tremendous advances...

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Our Industry Partners

Citrix Customer Service Provider
Citrix-Partner-Silver-Solution-Advisor
5901 Shallowford Rd
Suite 135
Chattanooga, Tennessee 37421
(423) 785-6769